Shipping Policy

At Surge Carbon, we work hard to get your order processed and shipped as quickly as possible.

Order Processing

All orders are processed in under 48 hours after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Times

Shipping times vary depending on your location.

United States

• Economy Shipping: 5–10 Business days

• Priority Shipping 2-7 Business days

International

• Express International : 3–14 business days

Please note that international orders may experience additional delays or fees due to customs processing.

Shipping Costs

Shipping costs are calculated as follows

Economy - Free

Priority - $14.00

Express International - $15.00

Order Tracking

All orders include tracking information, which will be emailed to you once your order ships.

Incorrect Addresses

Please ensure that your shipping address is correct before placing your order. Surge Carbon is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery times are outside of our control. If your package is delayed or lost in transit, please contact the shipping carrier first.

If you need additional assistance, feel free to contact us.

Contact

If you have any questions regarding your order or shipping, please contact us:

Email: shopsurgecarbon@gmail.com

We will respond within 24 hours.